Need help? Make sure you have searched this DS help site, as it has lots of pointers to answer your questions. But if you can’t find what you need on this DS help site, just click the support icon on the right side of any help site page! This allows you to fill out a form that sends a message to our friendly DS support staff via the WP Live Chat Support plugin. They will do their best to help fix your problem.
Support Icon
To make the best use of your time, here are some things to collect before you click the icon to get support:
- The URL of the site where you need help, and/or the page where you are having problems.
- A detailed description of what you tried to do, and what happened.
- Any errors as shown on the screen (please tell us the exact error number and text).
- Screenshots are super helpful!
Quick tip: need help with logging in? See our Login FAQ page!
Thanks in advance for making sure to use our support system…it’s the most efficient way for us to provide support to all DS users. If any questions, feel free to contact our help email, [email protected].
Your Friendly DS Support Staff